Today, I continue my top-AI-stocks video series. If you are new to this series, it covers my personal top 12 artificial intelligence stocks focused on growth and disruptive innovation. I have done my best to find the highest-growth companies in a variety of sectors with disruptive growth trends. Last time, I shared my top AI stocks for cybersecurity and digital transformation. In today's video, I am breaking down a company that's not usually thought of in connection with AI. Twilio (NYSE: TWLO) is often misunderstood. Sure, it helps companies connect to customers, but what else does it do? Here is a list of solutions Twilio can offer: Messaging: You can send and receive SMS, MMS, and OTT messages globally (to and from over 180 countries) and in a scalable manner. For example, Twilio can be used to create automated replies to customers and route important requests to humans for additional interaction. Customer engagement: Contact centers can leverage Twilio for customer engagement channels, and the tools can be quite complex. For example, Twilio offers AI-powered tools for customer self-service, automatic text notifications, callbacks, etc. Marketing: Campaigns can use Twilio to send specific, customizable messages with the ability to track data such as click-through rates. Business email services: Twilio can send and receive emails. Twilio SendGrid Email API allows businesses to create flexible, scalable, and engaging campaigns. In the video below, I focus on the customer engagement portion of Twilio's business. Specifically, how businesses can leverage Twilio to create chatbots to respond to clients intelligently and increase efficiency, decrease cost, and improve employee happiness and retention. I even provide a demo of Twilio Studio to show you how simple it is to drag and drop widgets to create these bots that leverage AI, machine learning, and APIs. Please watch and don't forget to subscribe to the channel. *Stock prices used in the below video were during the trading day of September 14, 2021. The video was published on September 14, 2021. 10 stocks we like better than TwilioWhen our award-winning analyst team has a stock tip, it can pay to listen. After all, the newsletter they have run for over a decade, Motley Fool Stock Advisor, has tripled the market.* They just revealed what they believe are the ten best stocks for investors to buy right now... and Twilio wasn't one of them! That's right -- they think these 10 stocks are even better buys. See the 10 stocks *Stock Advisor returns as of August 9, 2021 John Mackey, CEO of Whole Foods Market, an Amazon subsidiary, is a member of The Motley Fool's board of directors. Suzanne Frey, an executive at Alphabet, is a member of The Motley Fool's board of directors. Randi Zuckerberg, a former director of market development and spokeswoman for Facebook and sister to its CEO, Mark Zuckerberg, is a member of The Motley Fool's board of directors. Eric Cuka owns shares of Alphabet (A shares), Amazon, Salesforce.com, and Twilio. The Motley Fool owns shares of and recommends Alphabet (A shares), Alphabet (C shares), Amazon, Facebook, Salesforce.com, and Twilio. The Motley Fool recommends the following options: long January 2022 $1,920 calls on Amazon and short January 2022 $1,940 calls on Amazon. The Motley Fool has a disclosure policy. Eric is an affiliate of The Motley Fool and may be compensated for promoting its services. If you choose to subscribe through his link, he will earn some extra money that supports his channel. His opinions remain his own and are unaffected by The Motley Fool.Source