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Florida Power & Light Company named 2015 Customer Champion for electric utilities

JUNO BEACH, Fla., Dec. 16, 2015 /PRNewswire/ -- Florida Power & Light Company (FPL) is second in the nation and leads the southeast region for outstanding performance among the nation's leading utilities, according to a survey of utility customers conducted by Cogent Reports™ at Market Strategies International, a leading nationwide research firm.

"Being named a 2015 Customer Champion is not just a matter of recognition but an affirmation of the customer-centric approach that each of our 8,000 employees practice each and every day," said Eric Silagy, president and CEO of FPL. "Furthermore, it's a reflection of our steadfast commitment to providing our customers with a superior value proposition, highlighted by high reliability, affordable bills that are 30 percent below the national average and less today than were 10 years ago, award-winning customer service and one of the cleanest emissions profiles in the nation – all of which we take great pride in."

As part of the Residential Utility Trusted Brand & Customer Engagement™ study, FPL achieved top-tier Engaged Customer Relationship scores in...


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