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Right On Time: Pizza Hut® Makes Delivery "Promise Time" Visible To Digital Customers

PLANO, Texas, April 27, 2016 /PRNewswire/ -- Pizza Hut says "so long" to the void of unknown wait and "hello" to an innovation that allows customers to see when their pizza, wings, pasta or dessert will be ready…before the order is even placed.

Pizza Hut is officially rolling out its new "Visible Promise Time," which allows customers to see an estimated timeline of when their food will be ready prior to actually placing the order. Pizza Hut is the only pizza company providing customers with the ability to see their wait time before ordering. The visible promise time works both for delivery and carryout, making it easier for customers to game plan around a timeframe.

"Pizza Hut is providing hungry customers with the convenience of knowing an estimated time it could take for their order to be available before the order is actually placed," said Baron Concors, Chief Digital Officer, Pizza Hut. "We want to be on our customers' timetable, not our own. That's why we feel it's important to be transparent with our customers upfront and in the end, it's about making it easy for our customers to enjoy our high-quality food in the best way possible."

As the world's largest and most-loved pizza restaurant company, Pizza Hut has been testing the Visible Promise Time for several months, and after its successful test run, Pizza Hut is rolling out the digital feature in participating restaurants across the country. The Visible Promise Time is based on a number of factors, including the number of orders the restaurant is receiving, the...


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