Actionable news
0
All posts from Actionable news
Actionable news in MCD: MCDONALD'S CORPORATION,

McDonald's Has a Restaurant in Poland That Looks Like the Future of the Golden Arches

McDonald's Corp. (MCD) restaurants of the future are almost unrecognizable.

In Tuesday's conference call, McDonald's President, CEO and Director Stephen J. Easterbrook said its Polish eateries provide a look at the company's plans for the future. Easterbrook called the eastern European nation McDonald's "incubator market," since its restaurants there have adopted all aspects of the fast-food chain's "Experience of the Future," or EOTF at once.

"Experience of the Future, or EOTF, as we call it, fundamentally changes the way customers interact with our brands," Easterbook said in the call. "We're providing an experience that is more personal and less stressful, matching our best people with technology platforms like self-order kiosks, digital menu boards and table service. Changes in the layout of our dining rooms and service areas create better customer flow and give us the ability to enhance our McCafe and dessert business."

McDonald's has introduced some aspects of its EOTF such as McDelivery in the U.S. and other markets, including Canada and Italy.

"[EOTF is] making a difference for customers and for our business," Easterbook...


More