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Infosys Public Services and District of Columbia Partner to Successfully Modernize Eligibility and Enrollment System for Social Programs

Will Simplify Access to Important Social Programs Like Food and Cash Assistance for 200,000 DC Residents

WASHINGTON , June 10, 2016 /CNW/ - Infosys Public Services Inc., a US-based subsidiary of global consulting, technology and next-generation services company Infosys (INFY), and the District of Columbia Department of Human Services, today announced the achievement of a milestone in their joint project, the District of Columbia Access System (DCAS). This project aims to modernize the District's complex eligibility and enrollment system for food assistance, cash assistance, and other social services benefit programs. The District received permission from Food and Nutrition Services (FNS), an agency within the US Department of Agriculture (USDA), to move this new system into the pilot production phase. The pilot phase is the federally-mandated final test phase before the system is allowed to launch. Entering this phase requires the system to meet pre-set quality criteria and to be approved by the FNS oversight team in order to move forward.

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Application development was accomplished in six months and the testing phase, made up of over 9000 test cases, was completed in 8 weeks. This process took significantly less time than other states implementing similar systems, along with a substantial cost savings over the average cost in other states.

DCAS replaces the District's decades-old legacy system with a more scalable, agile, and citizen-centric solution. Built on the IBM Cúram social program management solution, the new system will improve the management of important social services programs for over 200,000 residents by collecting more detailed information about each person, automating case administration, determining integrated eligibility, issuing benefits and, in the future, it will provide an online self-service option for citizens. The system will eventually be extended to support other DC health and social programs, providing the District's citizens and caseworkers with a way to check eligibility for various health and social programs through a single application.

Infosys Public Services has been the prime contractor for the District...