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EMC: Form, Schedule Or Registration Statement No Filing Party: Date Filed:

The following excerpt is from the company's SEC filing.

The following statement was posted on EMC Corporations employee intranet.

David Goulden Shares EMCs Commitments to Customers and Partners

Learn More About EMCs Pledge

As part of EMCs efforts to communicate on the announcement for the EMC Federation of companies and Dell to combine, David Goulden reached out to our customers and partners today reiterating with letters a set of five commitments that encapsulate and support EMCs absolute focus on their needs.

The commitments present a pledge by EMC to continue to power customers IT transformation initiatives and work closely w ith EMC partners to ensure they provide the same as efforts are underway to combine Dell and the EMC Federation of companies in a transaction led by Michael Dell, MSD Partners and Silver Lake. The transaction is expected to close in mid-2016.

In his letters to customers and partners, David emphasized how EMCs and Dells combined product and technology portfolios and sales approaches are quite complementary assuring both audiences of minimal disruptions to existing product lines. He added that the combined strength of EMC and Dell is generating positive feedback from customers eager about the future of the business combination creating the worlds largest privately-controlled technology company.

Here is a rundown of the five commitments for customers and partners, including brief analysis for each.


Delivering the high quality customer experience you expect from EMC, including our customary commitment to support all current products as we always have

EMC wants to assure customers that we will preserve the high-touch service and support culture.

Extending our technology leadership through investment in R&D, including enhancing existing products and roadmaps

EMCs dedication to R&D and innovation will continue. Through a privately-controlled ownership structure, we will have the freedom to incubate the most promising technologies and accelerate innovation. Going private eliminates billions spent each year on stock repurchases and dividends, which can be reallocated to other strategic efforts.

Preserving our dedication to customer choice (free of lock-in)

EMCs strategy to allow each unit to retain its own culture and flourish and grow. This allows each business to focus and build its own ecosystem of partners thereby delivering even greater levels of choice going forward.

Continuing to enhance our partnerships and technology ecosystems

EMC recognizes its customers have made strategic decisions based on technology and roadmaps. EMC is focused on executing its current roadmap. That roadmap will become more robust, providing access to an even broader portfolio.

Listening to customer feedback and communicating updates to you clearly and often

Our focus on Total Customer Experience and exceeding customer expectations through our talented team will continue with the same fervor and commitment as before. Any concerns or questions will be heard and swiftly tended to. We will continue to communicate updates to customers as appropriate.


Remaining committed to our partner ecosystem and programs

EMC remains committed to its current partner go-to-market (GTM) model and will continue to invest in our Business Partner Program. EMC recognizes the investments partners have made in EMC technology and the program, and assures them it will become better and more expansive in effect allowing them to focus on selling more comprehensive technologies and solutions...