Actionable news
0
All posts from Actionable news
Actionable news in TD: TORONTO DOMINION BANK,

TD Bank Ranks Highest in Florida Retail Customer Satisfaction, According to J.D. Power

CHERRY HILL, N.J., April 29, 2016 /PRNewswire/ -- TD Bank, America's Most Convenient Bank [®] , received the highest ranking in Florida for overall customer satisfaction in Retail Banking, according to the 2016 J.D. Power U.S. Retail Ranking Study [SM] .

This honor reflects TD's laser focus on delivering a legendary customer experience over the channels today's customers prefer. TD prides itself on offering friendly, expert guidance in all of its stores along with live customer support over online and digital channels 24 hours a day and 365 days a year.

TD Bank achieved a retail customer satisfaction score of 837 in Florida from J.D. Power, 13 points ahead of its closest competitor. This represents an increase of seven points over last year, when the bank placed second. TD Bank also ranked highest in customer satisfaction in 2013.

"We are committed to creating a great banking experience for our customers," said Ernie Diaz, TD Bank's Regional President of Florida...


More