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Introducing the Nuance Transcription Engine: Transforms Speech and Audio into Big Data

BURLINGTON, Mass., May 05, 2016 (BUSINESS WIRE) -- Nuance Communications, Inc. NUAN, +0.78% today introduced Nuance Transcription Engine (NTE), a powerful, fast and accurate engine that can quickly transform massive amounts of recorded audio into actionable assets, across a wide range of industries. By applying highly accurate (88 percent) transcription capabilities, NTE quickly and reliably produces search-optimized text output from a multi-speaker audio file, allowing organizations to turn enormous volumes of audio into a meaningful asset by mining the wealth of data it contains. NTE supports 15 languages and 30 dialects, with additional languages rolling out regularly, to increase efficiency and streamline operations around the world.

With decades of experience in voice and language solutions, Nuance is extending its portfolio to support the transcription needs of a wide range of organizations and applications including freeform audio in Enterprises, broadcast media, and analytics among others. For example, with NTE an organization can: transcribe large volumes of audio content within an organization’s call center to provide rich customer insights and improve service, produce rapid transcription of broadcast media in order to understand and analyze what is being said in near-real time worldwide, or fully transcribe corporate audio and video assets for rapid searching and indexing. Additionally, NTE can capture and document what is being said in a conference room or interview to create accurate automated archives of critical conversations. NTE can also act as a key enabling technology utilized by organizations for speech analytics or for insights pertaining to...