That's exactly what happened, after Twilio spooked investors by announcing a secondary offering in early October. But after the stock plummeted to the low $30s, I finally started a small position in the cloud service provider for five simple reasons.
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1. Robust revenue growth
Twilio's cloud service links popular mobile apps -- like Uber, Airbnb, WhatsApp, and Facebook (NASDAQ: FB) Messenger -- to mobile phone numbers and SMS. It connects Uber passengers to their drivers, helps Airbnb hosts contact guests from within the app, and enables WhatsApp and Messenger users to add each other via their phone numbers.
Demand for that service, which is offered via tiered rate and subscription plans, has been soaring. Twilio's revenue rose 62% annually to $71.5 million last quarter, and active customer accounts grew 45%. The company expects its revenue to rise 61%-62% this year, compared to 88% growth in 2015.
2. Its valuations have cooled off
In the past, my main concern with Twilio was with its valuation. However, its current P/S ratio of 11, while admittedly pricey, is now more in-line with other tech companies with comparable revenue growth.
For example, cybersecurity firm Palo Alto Networks (NYSE: PANW), which is expected to post 33% sales growth this year, trades at 10 times sales. Cloud-based healthcare CRM (customer relationship management) vendor Veeva (NYSE: VEEV), which is expected to post 29% sales growth this year, trades at 12 times sales. These comparisons indicate that Twilio's downside potential might be limited if it can keep generating explosive sales growth.
3. Its losses are narrowing
Twilio isn't profitable by either non-GAAP or GAAP metrics. Last quarter, it reported a non-GAAP loss of $0.04 per share and a GAAP loss of $0.13. However, both figures were narrower than its non-GAAP loss of $0.07 per share and its GAAP loss of $0.70 in the prior year quarter.
4. Its "best in breed" reputation
When Twilio went public, there
Twilio benefits from being a first mover in a niche market. In the past, app developers had to create features like SMS and call integration from scratch. This was an expensive, time consuming, and buggy approach. As a result, "no stack" start-ups like Uber started creating a core service (like ride hailing) while outsourcing other features to "best in breed" companies.
For Uber, those companies include Alphabet's Google for mapping services, PayPal for payments, and Twilio for SMS and call services. These subscription-based solutions are also easily scalable, ensuring that apps run smoothly as their user bases grow.
5. Its widening moat
Lastly, Twilio is widening its moat with additional services for its existing customers. Last quarter, it unveiled the Twilio Enterprise Plan, a subscription product which adds security, access management, and administration tools for larger organizations.
It also introduced Voice Insights, a service which provides developers with deeper analytics of their voice application users, and agreed to buy WebRTC's media processing technologies for the development of its Twilio Programmable Video real-time voice/video platform. To reach more developers in Europe, it expanded its SIGNAL conference to London.
But don't go all-in on Twilio just yet...
Twilio has the makings of a great growth investment, but I'm not going all-in on the stock just yet. I started a position in the low $30s, but I plan to add more in the following months if the stock declines further. I'll be waiting for another buying opportunity after Twilio's lockup period expires on Dec. 20 -- which might cause a temporary swoon as some insiders sell their shares.
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